March 26, 2007 

We here at ICM believe that the success of the corporation depends upon the success of the individuals that make up the corporation. 

Typically people come to us with very high level technical skills.  The kind of work that we do demands it and attracts it.  At the same time we find that very few people come to us with high level people skills. 

Our ongoing training includes in-house best practices, leadership by example, OSHA 30 classes and the Primavera Expedition course for project management, and supervisor training. In addition, we are using Dale Carnegie courses.  They have been proven again and again over many years.  While this is a long-term investment in our people, the results are so dramatic that I believe we recoup our investment almost immediately.  If each individual that attends these courses goes away with just one useful tool it is well worth the time and money.

Dale Carnegie made a claim that “95% of your success in any field depends upon your ability to communicate with and work with people”. I believe this to be true. That is why we have invested over $62,000* year to date in teaching people skills. 

We are committed to helping our people achieve true and lasting success, and will continue to seek out effective courses of training for both technical and people skills.

Burnie Zercher